NG Offroad Limited Lifetime Warranty Information

Effective Date: 1/1/2025
NG Offroad Limited Lifetime Warranty

NG Offroad is proud to stand behind the quality and durability of our products. We offer a Limited Lifetime Warranty on all NG Offroad products against defects in materials and workmanship under normal use and conditions.

What’s Covered:

• Defects in materials and craftsmanship for the lifetime of the product.

• Repairs or replacements for manufacturing-related issues.

What’s Not Covered:

• Normal wear and tear, misuse, neglect, or improper installation.

• Damage caused by accidents, modifications, or off-road use beyond intended design.

• Finish or cosmetic damage (e.g., scratches, dents, or corrosion).

Warranty Claim Process:

To initiate a claim, please contact our customer service team at contact@ng-offroad.com with proof of purchase, photos of the issue, and a brief description of the problem. NG Offroad will evaluate your claim and, if approved, provide a repair, replacement, or refund at our discretion.

At NG Offroad, we are committed to ensuring your gear performs as promised on every adventure.