Privacy Policy

Effective Date: 12/18/2024
NG Offroad, LLC ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.ng-offroad.com (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Information you provide directly, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via third-party payment processors)

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited on our Site and time spent

  • Cookies and usage data (see Section 6)

2. How We Use Your Information

We use your information for purposes including but not limited to:

  • Processing and fulfilling your orders

  • Providing customer support

  • Sending updates about orders, promotions, or products

  • Improving our Site and services

  • Complying with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping partners, and other third-party vendors required to complete transactions.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: If our company is acquired, merged, or undergoes a similar transaction, your information may be transferred as part of the assets.

4. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the data we hold about you.

  • Correction: Ask us to correct inaccurate information.

  • Deletion: Request we delete your personal data (subject to legal or operational requirements).

  • Opt-Out: Unsubscribe from promotional communications at any time by clicking the link in our emails or contacting us directly.

5. Data Security

We take reasonable measures to protect your data, including:

  • Secure connections (SSL) for data transmission

  • Encryption for payment information

  • Access controls and regular monitoring for vulnerabilities

6. Cookies and Tracking

Our Site uses cookies and similar technologies to enhance your experience.

  • What Cookies Do: Track preferences, improve navigation, and collect non-identifiable usage data.

  • Your Choices: You can disable cookies through your browser settings, but this may affect the functionality of the Site.

7. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: contact@ng-offroad.com